If you are not at the delivery address at the time of delivery, Singapore Post will provide a notification card advising you of the local post office from which you can collect your order. If your order is not collected within five working days, it will be returned to Sahara Shawl.
Re-delivery will be at your expense.
You can track your order here: www.singpost.com
Estimated Delivery Time:
Malaysia & Brunei: 4 - 6 Working Days
Countries in Asia & Pacific (Excluding Australia, New Zealand, Japan): 6 - 8 Working Days
Other Countries: 14 - 18 Working Days
We ship all parcels via Singpost: www.singpost.com. Please note that you will be required to sign for your order. If you are not at the delivery address at the time of delivery, the third party carrier will advise you of the process for redelivery. If all attempts to deliver fails, it will be returned to Sahara Shawl. Redelivery will be at the expense of the customer. We will not be liable for any loss or damage incurred by any person as a result of delay caused by our carrier that we have no control over or by any event which is out of our reasonable control or foresight including but not limited to any delay caused by an incorrect delivery address being provided to us. DUTIES AND TAXES: Import duties, taxes, and brokerage fees are not included in the product price or shipping and handling cost and it will be collected upon delivery from the carriers for certain packages. These charges are recipient’s responsibility. You may check with your country’s customs office to determine what these additional costs will be.